The relationship between schools and immigrant families follows a dynamic
where expectations, needs, identities, values and ideas about belonging intersect
and create intercultural contract. Many factors can shape this contact, such as
the power dynamic between schools and the family, the ethnic origin, the level of
education of the parents, the socioeconomic level of the family, cultural differences
and the requirements associated with the adaptation process. Tensions can emerge
because of different notions regarding education and because of feelings of distrust
or the fear of being judged. In this article, we are sharing our research results on
what factors, according to school principals, shape the relationship they build with
immigrant families.